Last updated: August 1, 2026
At Love 4 Decor, we want your new lighting fixtures to arrive quickly and safely. This policy explains how we handle shipping for orders placed on our website.
Orders are processed within 1-2 business days of purchase. You will receive an email confirmation as soon as your order is placed, followed by a shipping confirmation with tracking information once your order leaves our warehouse.
We offer free standard shipping on all orders shipped within the United States. Estimated delivery time is 5-7 business days from the date of shipment, depending on your location.
We currently ship to addresses within the United States only. We do not offer international shipping at this time. If you are located outside the US, please contact us at info@love4decor.com to discuss options.
Our lighting fixtures include glass, metal, and other materials that require careful packaging. Each item is packed with protective materials to minimize the risk of damage during transit. Larger pendant lights and multi-light fixtures may ship in multiple boxes.
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update after you receive this email.
If you need to change your shipping address, please contact us at info@love4decor.com or +1 (877)-799-5747 as soon as possible after placing your order. We cannot guarantee address changes once an order has entered the fulfillment process.
While we make every effort to meet estimated delivery windows, delays can occasionally occur due to weather, carrier volume, or other factors outside our control. We will notify you of any known delays affecting your order.
If your lighting fixture arrives damaged, please contact us within 48 hours of delivery at info@love4decor.com with photos of the damage and packaging. We will arrange a replacement or refund promptly at no additional cost to you.
If tracking shows your package as delivered but you have not received it, please check with neighbors and building management, then contact us at info@love4decor.com within 7 days so we can investigate with the carrier.
Orders that are refused or returned as undeliverable due to an incorrect address provided by the customer may be subject to a restocking fee and additional shipping charges for reshipment.
Most orders do not require a signature upon delivery. However, higher-value multi-light fixtures may require a signature at the carrier's discretion.
If you have any questions about your shipment, contact our support team at info@love4decor.com or +1 (877)-799-5747.